Blog

MOHR Ideas at work.

Our work takes us all over the world. And we learn a lot as we train. Today, there’s no reason to wait until we’re back at home base to pass on a good idea or highlight a trend. Here’s where you’ll find them as soon as we spot them.

In working with retailers to develop their store leaders’ interpersonal skills over the years, one question seemed to come up again and again: What about the other leaders in the organization, like those in the distribution centers and home offices? There’s no shortage of leadership development programs...

The HR research firm Bersin by Deloitte defines high potentials as employees who have been identified as "having the potential, ability, and aspiration for successive leadership positions within the company." But many retailers are also leveraging their high potentials in new and interesting ways. Identifying"'HiPo" candidates isn't...

Are you a manager or leader? Which should you strive to be? And what's the difference? Retailers often ask us whether their learning and development strategies should center around management or leadership skills. In many industries, those lines of responsibilities are clear and specific, so separating the...

We had just finished debriefing the results of a store manager survey with the regional and district teams from a major retail client. The insights and ahas were everywhere. As the SVP, Store Ops had said when kicking off the meeting, "We want this time...

Clients frequently ask about how to get more accountability in their organization. They also worry about leaders accepting mediocre performance because the thought of recruiting a replacement just adds work to an overburdened schedule. So they struggle with employees who coast or have inconsistent performance. On...

Many organizations that are growing fast focus on just making sure the basics are in place, the brand is being fully represented, and their day-to-day promises to customers are being met.  But like all retailers know, that doesn't make you competitive. At some point, you...

Flat wages and shaky consumer confidence will likely dampen the holiday sales surge for most retailers this year. With Deloitte forecasting a 4% increase in sales this holiday season, versus 5.2% last year, the domino effect is bound to hit seasonal staffing as well. According...

Much of retail negotiation hinges on how effectively you build and manage your supplier relationships. When you cultivate strong partnerships, the benefits add up—for you, the vendor, and your customer. What builds true partnerships? We asked key vendors and retailers what influences them most. Here are...