Retail Trends

It seems like every time you turn around there’s another gloomy story of “retail’s apocalypse.” While it’s true that brick and mortar retail is facing an array of challenges right now, change isn’t a new thing in retail. In fact, retail is one of the...

Today’s shoppers are more demanding and more educated about what they’re looking for than ever before. To keep up, retailers are constantly on the lookout for innovative ways to take the customer experience to a new level. But it takes more than data and technology to...

Every year retailers spend billions training store associates. On average, a store associate spends 53.8 hours every year training. So why do 71% of shoppers feel that retail associates aren’t knowledgeable or helpful? Something doesn’t add up. MOHR Retail has been working with our partners at...

This week, Lindsay, our summer intern, weighs in on online shopping. Read more of Lindsay's perspectives on retail here. Every year, a disproportionate number of small businesses struggle or fail, partly from competition with large retailers that have a huge online footprint, like Amazon or Walmart. Consumers...

The HR research firm Bersin by Deloitte defines high potentials as employees who have been identified as "having the potential, ability, and aspiration for successive leadership positions within the company." But many retailers are also leveraging their high potentials in new and interesting ways. Identifying"'HiPo" candidates isn't...

Exposés of what goes on behind the scenes at large, well-known companies are guaranteed attention grabbers, so it’s no surprise that this week’s New York Times story about Amazon’s “bruising workplace” has been getting non-stop coverage. Since the article came out, there has been some controversy...

We've been in Ridgewood, NJ for almost 25 years and at this location for about half for that time. When you make a decision to move, whether personally or professionally, it's an opportunity to reflect and purge! Our files are filled with examples of challenging problems...