We surveyed VPs, directors, buyers, DC managers, AP supervisors, tax and audit managers, and many other retail support leaders in a range of formats—from specialty and luxury to off-price, discount, and outlet—to find out what their management challenges are and how they handle the range of interpersonal situations they face on a daily basis. What we discovered has clear implications for your support center leadership development strategies.
Download: National Retail Research on Support Leadership
This study reveals the six major themes that emerged from our data.
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