Store Manager Training

Develop Game-Changing Store Management Skills

From technology to the economy to the weather, there are plenty of factors outside the control of today’s retail store managers. The one thing they can influence? People.

Retail Store Leadership (RSL) develops the interpersonal skills retail managers need to create connections, coach, and retain associates who consistently deliver exceptional performance and memorable customer experiences. By learning practical techniques drawn from our national retail research, your store managers, assistants, and leads will be able to apply proven strategies to keep their teams engaged, inspired, and productive no matter what challenges or surprises may come their way.

On-Site Training

Half-day retail management modules, plus half-day application module of your choice, delivered by our professional facilitators at your location. Can be combined to create a tailored session for your store leaders. Includes 15-minute Everything DiSC® style survey for each participant. Also includes RSL+, a 90-day mobile-enabled game-based app for ongoing learning, reinforcement, and application.

Online Training

Fast-paced and constantly changing, the retail environment doesn’t always make it easy to find time for critical retail management training. That’s where RSL OLT comes in. With high-quality, retail-researched leadership training delivered in short training and reinforcement bursts, our online solution provides a cost-effective, efficient way to train all of your store managers, assistants, and other key stakeholders—and get the results you need.

Train-the-Trainer

Enhance company-wide capabilities by equipping your facilitators to deliver Retail Store Leadership for your organization. Certification workshops delivered by our professional master facilitators for up to 6 candidates. Each participant receives full sets of facilitation materials for all RSL modules.

Ready to Get Started?

Contact Us Today

We develop the interpersonal skills that get results for retail businesses. Let us put our experience to work for you. Simply fill out the form to the right or give us a call, and we'll help you determine the right strategy and next steps to meet your needs.