Why Retailers Choose MOHR Retail

We’ve been in your shoes. Our leadership, design, business development, facilitation team members and coaches have all achieved successful careers in retail and can share specific examples with and empathize with your participants.

We put in the work to get to know our clients before we ever meet with their teams, and that’s why every training experience with MOHR Retail will look and feel like your organization and your culture. Our process includes working with you to identify brand standards and images as well as language, values, strategic objectives, and other key priorities that will influence the learning experience. We spend the time because we know this is a critical step in getting buy-in and fostering behavior change. And participants see the difference: Class engagement scores for our training programs are consistently 85% or higher, with participants saying the experience was very worthwhile or worthwhile and 99.5% of participants would recommend our workshops to others.

All MOHR Retail leadership training programs include the Everything DiSC® on Catalyst profile, a powerful tool that helps participants understand themselves, how they communicate, and how to adapt to the styles of others to be a more inclusive, effective leader.

At MOHR Retail we truly believe training is a process not an event.  One-time events don’t change behavior. That’s why our training experiences include app-based microlearning (before during and after) the workshop to reinforce skills and strategies in a format that fits within the cadence of the retail workday. In just three minutes a day, your team members will be able to sharpen their skills and immediately apply what they learned to the job. The gamification and leader board design keeps people engaged, with organizations reporting 15-25% knowledge growth, post-training.

Our core “role of the leader” curriculum addresses the skillsets and challenges of retail leadership — from emerging leaders through the C-Suite — to support your leadership pipeline and create a common leadership language and consistency in performance management. With a full suite of modules, courseware, and other learning content, we help you strengthen every level, resulting in more opportunities for internal promotions and sustainable growth.

We offer free, one-hour kick-off meetings for all virtual deliveries/implementations to provide an opportunity for your team to meet their facilitator prior to the first training session and to give your internal sponsor the opportunity to set expectations. These kick-off sessions are valuable opportunities for you to reinforce your commitment to investing in and growing your people.