Develop Game-Changing Store Management Skills
From technology to the economy to the weather, there are plenty of factors outside the control of today’s retail store managers. The one thing they can influence? People.
Retail Store Leadership (RSL) develops the interpersonal skills retail managers need to create connections, coach, and retain associates who consistently deliver exceptional performance and memorable customer experiences. By learning practical techniques drawn from our national retail research, your store managers, assistants, and leads will be able to apply proven strategies to keep their teams engaged, inspired, and productive no matter what challenges or surprises may come their way.