Webinars: Coaching in Real Time
“Lite Bytes” Webinars
Coaching in Real Time: Effective Floor Supervision Tips
During the holidays and other peak seasons, the pace of activity on the store floor can be frantic. Your store managers can make a huge impact on the customer and employee experience with coaching conversations that take less than 3 minutes. To be effective, those conversations have to be targeted and focused on strengthening behaviors in the moment. In this highly practical 45-minute webinar, MOHR Retail CEO Michael Patrick will explore the benefits, skills, and strategies of retail coaching in real-time. You’ll learn:
- How coaching in real-time benefits associates as well as store leaders
- A discussion strategy for managers to use in the moment to create mindshare with their associates and keep them on track and growing
- Tips and strategies for using coaching in real-time to get the most from seasonal hires
Grab a quick bite or a snack while picking up some food for thought and practical strategies to fuel your day. Our Lite Bytes webinars are the perfect interactive pick-me-up, focusing on the most pressing topics in retail management and training today.
Get your questions answered by our experts and special guests, and take back valuable tips and tools you can put to work right away.
Our eBook outlines 7 practical reinforcement strategies to help your participants internalize the learning and turn it into daily practice so they can get sustained performance results.