Retail Management Training: On-Site Overview
In this interactive, scenario-based program, your store managers will learn practical strategies based on our national industry research of best practices for store-based supervisors who deal directly with customers. The RSL modules are critical situations these supervisors face every day with their teams. By developing your supervisors’ interpersonal skills and by changing behaviors in ways that positively impact the entire team, your managers, assistants, and key holders will be able to navigate the challenges of store management—from high turnover to a turbulent economy to the fickle tastes and habits of consumers. MOHR’s proven strategies will help your supervisors engage associates, increase customer loyalty, and inspire new levels of performance.