I just had a conversation with a Regional from one of our clients.  He was lamenting the fact that he had not had time for formal, 1-1 follow up meetings about our training with his DMs.  He had remembered however that even a small, quick effort could produce results.  So he took a moment to send a group email to his DMs saying that he would begin those personal meetings next week and listed 4 key areas he’d review.  Within an hour he had received some very detailed feedback from DMs with their own follow up to each of his points!  He was blown away how much they had used and were able to do on their own.  It only takes a few key strokes to keep learning top of mind and that leads to more consistent results.


About Michael Patrick

Michael held positions in retail management, merchandising, and human resources before joining MOHR Retail’s predecessor in 1986. In 1990 he purchased the retail division of that firm to form today’s MOHR Retail. Michael holds true to his retail roots by delivering learning that changes behavior—providing both immediate and lasting business impact. In addition to facilitating MOHR Retail training programs, he offers executive-level coaching in one-on-one sessions dealing with critical strategic issues such as succession strategies and executive team development. The author of “The New Negotiation Mindset: Guarantee A Bigger Slice,” Michael is a longstanding member of NRF as well as ISA: The Association of Learning Providers. He has a B.A. from San Diego State University, completed Master’s level work at Arizona State University, and lives with his family in New Jersey.