For a job that’s always been tough, retail negotiations is getting that much tougher. Not only are the vendors being tightly squeezed in terms of profitability, they’re feeling the effects of change in the broader retail environment, from new and continually changing customer demands to...
MOHR Retail, the most experienced retail training and consulting firm on the planet for over 40 years, is hiring Independent Sales Consultants to represent our training solutions. Leadership experience in a national retail organization (e.g., DM/RVP Senior Store Operations, or talent development experience) is a...
We’ve been talking about “retail leadership hacks” with clients lately — those bite-sized nuggets of insight that can deliver a quick hit in terms of productivity, performance, and results. Sometimes a small change or genius little shortcut can make all the difference in the impact we...
We sat down with MOHR Retail’s new president, Mary Beth Garcia, to explore some of the trends, challenges, and predictions for retailers in the coming year. Read part one of the three-part discussion below. There were a lot of high-profile retail stories in 2018, but if...
Every new technology announcement in the world of retail is guaranteed to generate a lot of buzz. Take Amazon’s Dash Button, for example. Press a button, and you’ve instantly placed an order for those common, high-volume commodity items. Convenience for the consumer, more valuable data on...
It seems like every time you turn around there’s another gloomy story of “retail’s apocalypse.” While it’s true that brick and mortar retail is facing an array of challenges right now, change isn’t a new thing in retail. In fact, retail is one of the...
Many retailers assume that if a manager has been successful in leading a store team, then he or she can effectively lead a group of stores. It’s an assumption that has been proven wrong too many times to count. Moving from single-store leadership to leading a region...
Be part of our new research on the challenges and best practices of leading at a distance, and receive "first view" access to the report of findings, including implications for retail multiunit management skills and strategy development. More than 7,000 retail DMs have participated in our retail...
Whether you're trying to negotiate or influence another person or just motivate them to do something more or differently, at some point you're going to need to stop talking and hear their side of the issue. You can't learn if you're talking. And it's next to...
Our personal style influences many if not all of our decisions and many interactions with others. When a retailer is able to pull group reports of intact teams at the Support Center or of the field management team—e.g., DMs, regions, store groups—they gain incredibly valuable insight...