retail negotiation tips

For a job that’s always been tough, retail negotiations is getting that much tougher. Not only are the vendors being tightly squeezed in terms of profitability, they’re feeling the effects of change in the broader retail environment, from new and continually changing customer demands to a fluctuating, uncertain market to unexpected variables like natural disasters.…

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retail training and development

This is part two of a three-part discussion with MOHR Retail’s new president, Mary Beth Garcia, about trends, challenges, and predictions for retailers in the coming year. Read part one here. With the lines between shopping channels blurring, how is that affecting the skills and behaviors today’s store leaders and associates need?  Right now, we…

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When you send a district manager or buyer through a retail training workshop, it’s an investment of time, money, and effort — and that’s not even taking into account the fact that they’ll be away from their daily responsibilities. It’s also a down payment on the results and impact you expect to see when they return.…

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retail training

When you begin a new job or get a promotion, it’s always helpful to have a role model to emulate. You can pick up a lot of insight by following the lead of those who’ve “been there and done that.” And certainly, being a role model is a critical part of leadership. Through their behavior,…

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When it comes to effective negotiation practices, there’s no shortage of theories, philosophies and techniques out there. But retail, particularly for the large organizations we work with, is a unique environment: The pace is faster: Anyone who has worked in retailing knows the pace in general moves faster than other industries, and the same goes…

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Much of retail negotiation hinges on how effectively you build and manage your supplier relationships. When you cultivate strong partnerships, the benefits add up—for you, the vendor, and your customer. What builds true partnerships? We asked key vendors and retailers what influences them most. Here are some tips that came from those discussions. Talk to…

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In negotiation just like other business interactions between people we choose behavior based on assumptions we have about the person and/or the situation. That mindset that we bring influences how we plan, negotiate, influence, create results, and/or see the relationship. The mindset retailers have about what’s important to their customers and markets also helps them focus…

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