The retail industry is no stranger to constant change, intense pressure, and high turnover, but the last few years have tested even the most battle-hardened among us. Today, a shortage of qualified talent — and the competition for it — is creating a serious employment crisis, and it’s heating up just as retailers are staffing up…

Read More
retail trends

Another year is drawing to a close, and as is usual in retail, whew, what a year! Change is always part of the retail story, but with change can come some exciting new opportunities—if you’re prepared to seize them. The evolution of brick and mortar continues, as both traditional retailers and formerly online-only retailers experiment…

Read More

Whenever there’s a tough labor market, like there is now, the spotlight returns to recruiting and interviewing skills. But retailers need to do a better job of developing a mindset of recruiting as a continual process, not an isolated event. Smart managers are building recruiting networks to find and attract the talent they need to meet…

Read More