Training Reinforcement

Another year is drawing to a close, and as is usual in retail, whew, what a year! Change is always part of the retail story, but with change can come some exciting new opportunities—if you’re prepared to seize them. The evolution of brick and mortar continues,...

We work with retail managers and leaders who often have been in the industry for a long time — sometimes ten, twenty, or even thirty years. If the group I’m training is more senior, I’ll start the session by asking that very question: “Raise your...

When you send a district manager or buyer through a retail training workshop, it’s an investment of time, money, and effort — and that’s not even taking into account the fact that they’ll be away from their daily responsibilities. It’s also a down payment on the...

When you send a district manager or retail store leader through a training program, it’s an investment—of time, money, and effort, not to mention the fact that they’re going to be away from their daily responsibilities. But it’s also an investment in the future of...

Every year retailers spend billions training store associates. On average, a store associate spends 53.8 hours every year training. So why do 71% of shoppers feel that retail associates aren’t knowledgeable or helpful? Something doesn’t add up. MOHR Retail has been working with our partners at...

The riddle many training departments are facing—and are increasingly frustrated by—is how to get all that excitement and energy from the training to carry on in the field long after the event itself. What we often see is that there’s a lot of focus and attention...