Retail Multiunit Management

Another year is drawing to a close, and as is usual in retail, whew, what a year! Change is always part of the retail story, but with change can come some exciting new opportunities—if you’re prepared to seize them. The evolution of brick and mortar continues,...

Dealing with constant change has always been part of the job in retail, but that doesn’t mean it’s easy. Even tougher: successfully leading others through change. District and regional managers know this all too well. Leading change requires getting people’s commitment to fully support a new...

Managing multiple locations and regional/territory teams is no easy task. And as the retail environment has continued to change and become more demanding and competitive, the job of multiunit leadership has only become that much more complex. Today’s district and regional managers need an increasingly sophisticated...

When people talk about technology in retail, invariably they’re focused on things like omnichannel, mobile payments, robots and automation, product displays, and data analytics, among other digital tools and solutions. But there’s another way technology influences everything that happens in the retail environment, and that’s...

If you ever doubted that retail is its own breed, take a generic leadership development course. You’ll quickly discover that what applies in other types of organizations doesn’t necessarily translate. It’s not just the setting — although the environment certainly is a factor — it’s the...