The retail world is always evolving and never dull, especially during the holiday season, and that’s also why it’s so important to take a moment out for gratitude and reflection. This is the time we cherish — gathering with loved ones, sharing some delicious food, enjoying old traditions, and creating new memories. At MOHR Retail,…

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MOHR Retail has announced that Mary Beth Garcia, currently President, will take over as the new owner and CEO of the retail and service industry training firm, effective January 3, 2022. As part of the transition, the firm’s founder, Michael Patrick, will take on the new role of Executive Advisor, working with retail clients and on strategic priorities through 2022. Along with the change in ownership, the company will now be based out of Miami, Florida. Garcia has been associated with the company for more than twenty years, initially as a client.

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retail management training

Managing multiple locations and regional/territory teams is no easy task. And as the retail environment has continued to change and become more demanding and competitive, the job of multiunit leadership has only become that much more complex. Today’s district and regional managers need an increasingly sophisticated level of skills, strategies, and tools to drive critical…

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Retail and F&B are fast-paced industries. At an airport, that pace is multiplied. “Coaching in Real-Time” is about getting it done effectively in under 3 minutes. MOHR Retail’s CEO Michael Patrick explains how:

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retail sales consulting

MOHR Retail, the most experienced retail training and consulting firm on the planet for over 40 years, is hiring Independent Sales Consultants to represent our training solutions. Leadership experience in a national retail organization (e.g., DM/RVP Senior Store Operations, or talent development experience) is a plus and a value our clients count on from us.…

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retail management

This is part three of a three-part discussion with MOHR Retail’s new president, Mary Beth Garcia, about trends, challenges, and predictions for retailers in the coming year. Read part one here and part two here. Looking at all the trends and challenges retailers are facing right now, what advice would you give retail leaders about…

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retail training and development

This is part two of a three-part discussion with MOHR Retail’s new president, Mary Beth Garcia, about trends, challenges, and predictions for retailers in the coming year. Read part one here. With the lines between shopping channels blurring, how is that affecting the skills and behaviors today’s store leaders and associates need?  Right now, we…

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We sat down with MOHR Retail’s new president, Mary Beth Garcia, to explore some of the trends, challenges, and predictions for retailers in the coming year. Read part one of the three-part discussion below. There were a lot of high-profile retail stories in 2018, but if you had to narrow it down, what two or…

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retail management skills

Back in 2004 when we launched our original Retail Multiunit Management (RMM) program, the retail environment was a little different, to say the least. Shopping malls still ruled. Amazon wasn’t yet the juggernaut it is today. The idea of shopping as a “customer experience” was still fairly new. And by and large, salespeople had more…

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retail store support leadership

All leaders face a number of challenges that are simply common to the role of being a leader. But there are always some unique wrinkles faced by different leadership functions. The leaders and managers in the home office and distribution centers, for example, deal with some very different situations and issues than those who responsible for what’s happening…

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