The book, Developing Talent for Organizational Results, has a wide range of exercises, insights, and research provided by many of the ISA’s most experienced and proven learning providers.  Now, in one place, you can get quick access to this information.  MOHR Retail contributed a chapter on “Reinforcement: Making Great Training Pay Off!” (starts on pg 415).

You can order the book from John Wiley the publisher and/or at who was also a publishing partner.  At MOHR Retail, we will also be giving copies to retail clients for their training resource libraries.  If you find a company in the book with whom you would like to know more we would be happy to provide a connection to the most senior executives.  Although we sometimes compete with other ISA companies we understand the greater value is improving what we all provide to the training organizations we serve in client companies.

What do you use as your ‘go to’ training and OD resource?  Share a comment here or tweet us @mohrretail.  Thanks for reading!


About Michael Patrick

Michael held positions in retail management, merchandising, and human resources before joining MOHR Retail’s predecessor in 1986. In 1990 he purchased the retail division of that firm to form today’s MOHR Retail. Michael holds true to his retail roots by delivering learning that changes behavior—providing both immediate and lasting business impact. In addition to facilitating MOHR Retail training programs, he offers executive-level coaching in one-on-one sessions dealing with critical strategic issues such as succession strategies and executive team development. The author of “The New Negotiation Mindset: Guarantee A Bigger Slice,” Michael is a longstanding member of NRF as well as ISA: The Association of Learning Providers. He has a B.A. from San Diego State University, completed Master’s level work at Arizona State University, and lives with his family in New Jersey.