All of these clients have asked us to review their internally developed programs and give recommendations on how to take it to the next level. It’s an opportunity we value and understand how vulnerable a client might feel. We respect their intelligence and understanding of theistic ate culture and workings of their company that we don’t have.
One of the consistent findings is that many training programs are more topic oriented often developed because of a reaction, albeit important, initiative or internal request. That leads to development that is focused on one area oftentimes such as listening or engagement or empowerment. All good concepts except out of any particular context.
Our approach in development is to identify and teach core skills and quickly move to an application that is currently challenging. That way learners not only learn one or two skills or tools but a range of tools used across all critical situations they face regularly. This takes training to the next level both by broadening the application as well as learning something key to achieving their goals.
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