We teach core communication skills for leading at a distance in our Retail Multiunit Management (RMM) session.  During our RMM session we now have DMs turn on their smartphones to review past emails they’ve sent to evaluate how clear their expectations were and how to better frame requests so they get done. We also have them use reinforcement via cell phone and check for reactions from their managers throughout the session. The reaction from DMs has been very positive.  We focus on what they need to learn and they see the value.
We’re always looking for ways to bring the real world and training together to maximize results!  What else should we consider?  Tweet us @mohrretail.
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About MOHR Retail

For more than 30 years, MOHR Retail has developed the critical people-to-people skills needed to create results in the retail industry—and we’re just getting started. Through innovative classroom and online learning methods, as well as our ongoing national retail research projects, we continue to stay on top of the trends so we can fuel the success of specialty stores, chain stores, outlets, catalogue retailers, department stores, and more. Nowhere does learning meet experience as it does in a MOHR Retail training program.