Blog
MOHR Ideas at work.
Our work takes us all over the world. And we learn a lot as we train. Today, there’s no reason to wait until we’re back at home base to pass on a good idea or highlight a trend. Here’s where you’ll find them as soon as we spot them.
Leading Retail Teams in a Constrained Environment
I have had so much fun this month interviewing some of our clients on how they got into retail, what they loved about the industry in the beginning, and what keeps their passion churning for retail after all these years. Thank you to Chris Freeman from Michaels, Jillian Wiese from Cavender’s and Paul DeSousa, recently…
Sweet Retail Tips for Leading with Heart
Valentine’s Day in retail is fast, emotional, and often last-minute-for customers and teams alike. It’s also a great sales boost to beat the winter blues in the month of February. According to the NR’s annual survey, consumer spending on this year’s expression of affection is expected to increase 5.7% to a record $29.1 billion, with…
Stocked Shelves, Exhausted Teams: A New Take on Retail Inventory Management
It’s that time of year when retailers nationwide are hunched over clipboards, scanning every SKU, closing the books on 2025, and optimizing inventory for what’s ahead. We do this every year because inventory – whether it’s fashion, electronics, or essentials – directly impacts profitability and customer experience. Earlier this month, I had the opportunity to…
The Power of Presence: Leading a Bright Holiday Season for Everyone (Including You!)
As we step into November, I always find myself reflecting on why Thanksgiving is one of my favorite holidays. I think it’s because it represents the calm before the storm – the brief, grounding moment when the world feels a little quieter, the pace feels manageable, and gratitude takes center stage. (Of course, my grocery…
Tariffs and Retail’s New Negotiation Mindset: Navigating Today’s High-Stakes Environment
“Right people/right product.” From my beginnings in retail, that was the mantra I always heard. Everyone knew it was the winning formula for retail. And I remember it being exciting and challenging as the merchant and store operations teams worked together to steer us towards common goals and consistent execution. Reflecting back on it now,…
Humanizing Retail Leadership: Something AI Can’t Do
By Matt Brown and Mary Beth Garcia As artificial intelligence transforms every corner of the retail landscape from inventory forecasting to customer analytics, one factor remains beyond its reach: the unique human ability to connect, empathize, and inspire. Technology can crunch numbers, predict demand, and automate tasks, but it can’t read subtle cues, build trust,…
3 Keys to Maximizing Retail Training’s ROI
The Power of Leadership, Accountability, and Reinforcement Here’s a pattern that plays out all too often in retail: Teams come out of a training workshop energized, motivated, and ready to apply what they’ve learned. Senior leaders feel good about the investment and expect there will be tangible impact in the business to show for it,…
How Top Retailers Move from Summer Slump to Peak Performance
The long days of summer are beginning to wane. Maybe you’re just back from vacation or you’re about to head out and log off for a week or two. Or perhaps one or several of your critical team members are taking time off and you’re taking on more of the burden while they are away.…
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