Blog
MOHR Ideas at work.
Our work takes us all over the world. And we learn a lot as we train. Today, there’s no reason to wait until we’re back at home base to pass on a good idea or highlight a trend. Here’s where you’ll find them as soon as we spot them.
Recruiting and Reengaging Retail Talent: The Role of Everboarding
If you’re stretched to the limits and feel like there’s hardly any time to just take a moment out to think, you’re not alone. Our retail clients are busier than ever these days, taking on more tasks and projects with fewer resources, less budget, and less time to get things done. It’s a frantic cycle…
Building Trust in Retail Leadership
Over the last year, MOHR Retail has supported our clients through some challenging times as they continually strive to strengthen trust in the retail environment, particularly against the backdrop of an increase in Organized Retail Crime (ORC) and violence in the workplace. We have hosted two webinars on the topic with retail executives and industry…
How Everything DiSC® Fuels Retail Results
At MOHR Retail we always say, changing your personality may be difficult, but changing your choices is not. Here’s why that’s significant: Being more effective and successful as a retail leader, teammate, or customer-facing associate doesn’t require changing who you are; it does require you to be 100% present and intentional about the choices you…
Retail-Tested Strategies for Long-Term Learning Impact
The start of a new year serves as an opportunity for many to set new goals and commit to better habits. That means January kicks off with grand plans and best intentions. But what about now, four weeks into the new year, as January winds down and the everyday pressures creep back in? Research shows…
Keeping Retail Associates and Customers Safe: Best Practices and Action Steps
The news reports have shocked us all. A gunman walks into a store and opens fire on customers and associates. “Flash-mob robbers” target stores and ransack malls. Organized Retail Crime (ORC) rings post videos brazenly documenting their criminal activity as they steal thousands of dollars of merchandise, damage property, and shatter a sense of safety…
Why Retailers Should Reframe “Seasonal” Hiring
This time of year, especially for gift retailers, hiring is top of mind. They’re focused on staffing up and onboarding new associates for the busy holiday season ahead. We’ve written previously about the importance of optimizing your recruiting, interviewing, and selection strategies to better serve your business year round. But when it comes to seasonal…
Leadership Skills Every Retail Store Support Leader Needs
When we’re partnering with clients on their strategic learning initiatives, the work typically initiates with the retail field organization, store leaders, and, most frequently, the multi-unit leaders – those district and regional managers who lead through others and from a distance, managing several retail store leaders and teams. After successful implementations and behavior changes start happening…
Making Sure Retail Training Delivers Sustained Business Impact
When your retail leaders and team members complete training, whether it’s on-the-job, e-learning, classroom-based, or a blend, there’s a sense of accomplishment. They’ve checked the box and completed the event. However, that doesn’t necessarily tell you what they now know. Do they have the knowledge they need to be successful on the job? Will they…
eBook
Our eBook outlines 7 practical reinforcement strategies to help your participants internalize the learning and turn it into daily practice so they can get sustained performance results.