MOHR Ideas at work.

Our work takes us all over the world. And we learn a lot as we train. Today, there’s no reason to wait until we’re back at home base to pass on a good idea or highlight a trend. Here’s where you’ll find them as soon as we spot them.

Are Your Managers Prepared to Win Retail’s War for Talent?

By Mary Beth Garcia | July 1, 2019

Whenever there’s a tough labor market, like there is now, the spotlight returns to recruiting and interviewing skills. But retailers need to do a better job of developing a mindset of recruiting as a continual process, not an isolated event. Smart managers are building recruiting networks to find and attract the talent they need to meet…

retail management training

New Skills for Retail Multiunit Managers’ New Challenges

By MOHR Retail | May 21, 2019

Managing multiple locations and regional/territory teams is no easy task. And as the retail environment has continued to change and become more demanding and competitive, the job of multiunit leadership has only become that much more complex. Today’s district and regional managers need an increasingly sophisticated level of skills, strategies, and tools to drive critical…

Effective Retail Coaching in Under 3 Minutes (Video)

By MOHR Retail | April 15, 2019

Retail and F&B are fast-paced industries. At an airport, that pace is multiplied. “Coaching in Real-Time” is about getting it done effectively in under 3 minutes. MOHR Retail’s CEO Michael Patrick explains how:

An Opportunity for Experienced Retail Leaders and Consultants

By MOHR Retail | April 11, 2019

MOHR Retail, the most experienced retail training and consulting firm on the planet for over 40 years, is hiring Independent Sales Consultants to represent our training solutions. Leadership experience in a national retail organization (e.g., DM/RVP Senior Store Operations, or talent development experience) is a plus and a value our clients count on from us.…

retail training reinforcement

For Top Retailers, Learning Never Ends

By Michael Patrick | March 25, 2019

We work with retail managers and leaders who often have been in the industry for a long time — sometimes ten, twenty, or even thirty years. If the group I’m training is more senior, I’ll start the session by asking that very question: “Raise your hand if you’ve been in the industry for five years,…

retail leadership hacks

Retail Leadership Hacks: Breaking it down and boosting results

By Michael Patrick | March 20, 2019

We’ve been talking about “retail leadership hacks” with clients lately — those bite-sized nuggets of insight that can deliver a quick hit in terms of productivity, performance, and results. Sometimes a small change or genius little shortcut can make all the difference in the impact we make as leaders and in the results our teams…

How Store Leaders Can Shape Associate Behavior in Real Time

By Michael Patrick | February 25, 2019

In any retail store, there are many activities happening out on the floor at any given time. That’s why successful store managers are constantly reading cues and making quick decisions about whether to jump in tactically or let things roll. Most importantly, if coaching is needed to strengthen an associate’s interaction with customers or others,…

What Online Retailers Need to Know for a Successful Brick-and-Mortar Launch

By Laurel Moad | February 19, 2019

The next frontier for online retailers isn’t online at all. As web-based brands recognize that they can’t continue to grow their businesses if they limit their reach to one single channel, they’re increasingly investing in brick-and-mortar storefronts as a means to expand brand exposure and increase customer acquisition. Following the lead of brands such as…