It’s that time of year when retailers nationwide are hunched over clipboards, scanning every SKU, closing the books on 2025, and optimizing inventory for what’s ahead. We do this every year because inventory — whether it’s fashion, electronics, or essentials — directly impacts profitability and customer experience. Earlier this month, I had the opportunity to…

Read More
customer experience

The National Retail Federation’s Big Show is upon us, and once again, the digital transformation of retail is front and center: Topics like the latest disruptive technologies, artificial intelligence, and innovative apps and new ecommerce developments abound. At the same time, we know that tech, on its own, isn’t the cure-all for retail’s latest disruptive…

Read More