frictionless retail

More than 100 million products were purchased on Amazon Prime Day in 2019. So is it official? Is brick & mortar dead? Not hardly. During the 2018 holiday season, for example, shoppers spent twice as much in physical stores as they did on Amazon, and 93% of them went to a physical store. Looking ahead…

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With the holiday season is in full swing, the new year will be here before you know it. For store leaders, getting people on board and committed to new initiatives will be critical to setting the stage for a successful year ahead. Now’s the time to be thinking about communicating new directives and making sure…

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retail trends

It seems like every time you turn around there’s another gloomy story of “retail’s apocalypse.” While it’s true that brick and mortar retail is facing an array of challenges right now, change isn’t a new thing in retail. In fact, retail is one of the most adaptable industries, which is why it’s had so many…

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