Blog
MOHR Ideas at work.
Our work takes us all over the world. And we learn a lot as we train. Today, there’s no reason to wait until we’re back at home base to pass on a good idea or highlight a trend. Here’s where you’ll find them as soon as we spot them.
Retail’s Back to the Future: 3 Back-to-Basics Best Practices
What had been considered outdated is suddenly innovative again. The pendulum is swinging back, and with it, a renewed appreciation for the power of in-person experience, customer connection, and developing top talent from within. It has been so interesting to see these trends play out, because they remind me of the norms and best practices…
Retail’s Mental Health Matters: Building a Culture of Trust
Retail has always been a people business. Every interpersonal interaction, connection, and relationship-whether externally with customers or internally among team members and with leaders-is a vital link in the chain that creates results. In today’s environment, though, where every department is being asked to do more with less and the pace of change feels relentless,…
Navigating Tariffs: The Ripple Effect on Retail
As I began planning this month’s newsletter, one word kept flashing across headlines, economic reports, and retail roundtables: tariffs. Whether looming at 145% or fluctuating and retracting, the mere possibility of increased tariffs is already impacting the way retail teams are planning, pivoting, and preparing. From sourcing to sales, tariffs are top of mind. While…
Celebrating International Women’s Month: Women Leading the Way in Retail
As International Women’s Month draws to a close, we are reflecting on and celebrating the remarkable contributions of women around the world-and in our own industry. I am an unusual retailer in the sense that I knew by the age of 13 that this was the career I wanted to be in. It was not…
4 Issues Shaping the Future of Retail Leadership
February is Black History Month in the United States, a time to reflect on the invaluable contributions of Black leaders, innovators, and frontline workers who have shaped the retail industry and beyond. As we honor this history, we must also acknowledge the evolving landscape of today’s retail environment-one that presents both opportunities and challenges for…
Where Have all the Retail Managers Gone?
The Impact of Flattening Retail Leadership I have been in retail for a long time – long enough to see retail initiative pendulums swing from one extreme to the other time and time again. Retail never seems comfortable in the middle. With the seemingly constant evolution we have to go through in order to keep…
Help Your Retail Teams Thrive This Holiday Season with 12 Days of MOHR-mas
The December holiday season is a festive time of anticipation, giving, and spending time with loved ones. For many retailers, it’s also the busiest, most hectic time of the year. Especially during pressure-filled times like these, keeping retail team members engaged, motivated, and energized is vital. Engaged associates are not only better able to engage…
Maximize Your Holiday Impact: Strengthening Retail Leadership from the Field to Store Support Centers
The clock is ticking on the holiday shopping season! With Thanksgiving falling on the very last Thursday of November this year, traditional retailers face an unusually tight window-just four weeks and four critical weekends-from Black Friday to Christmas Day. This year’s December 25th holds even greater significance, as it also marks the first night of…
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