Blog
MOHR Ideas at work.
Our work takes us all over the world. And we learn a lot as we train. Today, there’s no reason to wait until we’re back at home base to pass on a good idea or highlight a trend. Here’s where you’ll find them as soon as we spot them.
The Power of Presence: Leading a Bright Holiday Season for Everyone (Including You!)
As we step into November, I always find myself reflecting on why Thanksgiving is one of my favorite holidays. I think it’s because it represents the calm before the storm – the brief, grounding moment when the world feels a little quieter, the pace feels manageable, and gratitude takes center stage. (Of course, my grocery…
Tariffs and Retail’s New Negotiation Mindset: Navigating Today’s High-Stakes Environment
“Right people/right product.” From my beginnings in retail, that was the mantra I always heard. Everyone knew it was the winning formula for retail. And I remember it being exciting and challenging as the merchant and store operations teams worked together to steer us towards common goals and consistent execution. Reflecting back on it now,…
Humanizing Retail Leadership: Something AI Can’t Do
By Matt Brown and Mary Beth Garcia As artificial intelligence transforms every corner of the retail landscape from inventory forecasting to customer analytics, one factor remains beyond its reach: the unique human ability to connect, empathize, and inspire. Technology can crunch numbers, predict demand, and automate tasks, but it can’t read subtle cues, build trust,…
3 Keys to Maximizing Retail Training’s ROI
The Power of Leadership, Accountability, and Reinforcement Here’s a pattern that plays out all too often in retail: Teams come out of a training workshop energized, motivated, and ready to apply what they’ve learned. Senior leaders feel good about the investment and expect there will be tangible impact in the business to show for it,…
How Top Retailers Move from Summer Slump to Peak Performance
The long days of summer are beginning to wane. Maybe you’re just back from vacation or you’re about to head out and log off for a week or two. Or perhaps one or several of your critical team members are taking time off and you’re taking on more of the burden while they are away.…
Retail’s Back to the Future: 3 Back-to-Basics Best Practices
What had been considered outdated is suddenly innovative again. The pendulum is swinging back, and with it, a renewed appreciation for the power of in-person experience, customer connection, and developing top talent from within. It has been so interesting to see these trends play out, because they remind me of the norms and best practices…
Retail’s Mental Health Matters: Building a Culture of Trust
Retail has always been a people business. Every interpersonal interaction, connection, and relationship-whether externally with customers or internally among team members and with leaders-is a vital link in the chain that creates results. In today’s environment, though, where every department is being asked to do more with less and the pace of change feels relentless,…
Navigating Tariffs: The Ripple Effect on Retail
As I began planning this month’s newsletter, one word kept flashing across headlines, economic reports, and retail roundtables: tariffs. Whether looming at 145% or fluctuating and retracting, the mere possibility of increased tariffs is already impacting the way retail teams are planning, pivoting, and preparing. From sourcing to sales, tariffs are top of mind. While…
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