Blog
MOHR Ideas at work.
Our work takes us all over the world. And we learn a lot as we train. Today, there’s no reason to wait until we’re back at home base to pass on a good idea or highlight a trend. Here’s where you’ll find them as soon as we spot them.
Great at launching. Not so good at leveraging.
On one level, keeping momentum of new initiatives fresh is having a way to provide at least the content and skills needed to support the initiative. Technology helps us automate and ensure that new people are brought into the fold of what we believe and value. Another critical part is having visible senior management support…
Winning increases winning
When we decide to develop any program it always begins with a need brought to us by the retailers themselves. We get a sense of the target audience and general challenges and then go to work with national and North American retail research and sometimes even include European and Asian retailers. The underlying leadership foundation…
Keeping it alive!
I was walking to a client training session this week which was held in a massive convention center complex. Along the way I noticed some signs for another meeting with another client’s name. There were people streaming into a ballroom when someone I know recognized me and said ‘Hi!”. We exchanged pleasantries and then they…
Logistics! Supply Chain! Support!
Ever since information transformed from a trickle to drinking from a firehose people in support operations who use this information have dreamed of it all making leadership more efficient and effective. From our research with retail support department managers, they got it about half right. There’s no question that better, more accessible data has transformed…
Teaching ‘old dogs new tricks’
When we facilitate sessions where we know that there will be a number of seasoned managers and leaders, we often start by asking how long people have been in their current position. We follow up by asking if they think ‘they’re done?’ or ‘why are you still in training?’ Most times they laugh but they…
Cheerleader(ship): Is there a better way?
After more than 40 years of working with retailers and retail leaders themes about what works and what doesn’t emerge. We believe that motivation is actually an outcome of good leadership. While cheering people on or being energetic or enthusiastic is helpful, the affects are short-lived. When leaders focus more on building their team’s competence to…
Choose to use!
Those who are intentional achieve more. We know this is true. Why? Our daily To-Do lists are full and constantly being buffeted by new priorities someone else adds or that appear out of nowhere from the dynamic business envirnonment called retail. What we’ve observed as a best practice is that multiunit managers and others who…
To Certify or Buy?
Our goal with clients is to help build interpersonal skills in their merchant and store teams that drive results. We do not have a goal to make clients ‘consultant-dependent’. As a multi-national company we serve a broad variety of retailers from mom and pop to retailers known around the world. So when a client asks…
eBook
Our eBook outlines 7 practical reinforcement strategies to help your participants internalize the learning and turn it into daily practice so they can get sustained performance results.