Blog
MOHR Ideas at work.
Our work takes us all over the world. And we learn a lot as we train. Today, there’s no reason to wait until we’re back at home base to pass on a good idea or highlight a trend. Here’s where you’ll find them as soon as we spot them.
Learning upon learning
We train literally thousands of managers, DMs, Buyers, and Home Office supervisors each year. In those sessions and the sessions our clients train using our retail-specific programs, there is tremendous learning and insight. Since retail is our industry we see themes and trends for leadership and negotiation and influence that many of our clients aren’t…
How do we know what they know?
Over the years, we’ve seen a clear reaction to economic downturn. If customers aren’t buying, retailers cut training. Why? I think it’s because from the outset the value or specific financial impact of solving a particular problem through training hasn’t been quantified. Many of our clients are initially excited about our ability to measure training…
“You get it!”
“You get it!” was what this VP, Sales said after I summarized what I thought they needed and what we should do. This isn’t a rare event for us. More and more companies who come to our site and talk with us know that one of the most valuable benefits we bring is that we…
Trust the Process
We’re a training and consulting company by industry type but in fact what we do in our sessions is facilitate the learning and in some ways change. We have a proven process for certifying others to do what we do. They do it differently than we do. They do it with their own experiences and…
Retail Hero
A few weeks ago we received a request from a retailer about our Retail Leadership programs. We followed up as usual with the information requested. This morning around 9:15am we got a call from this client. He was calling from Cairo…Egypt not Indiana (where they pronounce it Kay-Roh). We had a productive conversation about the…
DiSC Style Group Reports provide a key insight
Our personal style influences many if not all of our decisions and many interactions with others. When a retailer is able to pull group reports of intact teams at the Support Center or of the field management team—e.g., DMs, regions, store groups—they gain incredibly valuable insight about not only the group style but what motivates this…
Conducting training for something other than training
We’re a training AND consulting firm. We often get retailer requests to help a client clarify their objectives as well as to recommend specific solutions. Most of the types of requests are to meet a specific skill gap with training. But more and more our clients are also coming to us to talk through how…
The Motivation Mindset: Questioning the ‘Carrot’
Retailers like results. They’re constantly looking for ways to motivate employees to meet and exceed goals. We’ve discussed MOHR’s Leadership Model and our view that motivation is an input not an outcome in past blogs. A collegue sent the following YouTube link to me and it resonated strongly. Not only because it’s scientific proof that…
eBook
Our eBook outlines 7 practical reinforcement strategies to help your participants internalize the learning and turn it into daily practice so they can get sustained performance results.