Retail Pulse

More and more retail buyers are having to conduct business across multiple time zones and having to do it electronically via email.  As a result, many buyers have asked us if they should negotiate using email.  The answer is ‘Yes…but not for all of it.’ Seasoned retail negotiators have told us that starting a conversation,…

MOHR Retail’s Retail Store Support (RSS) program is in final development.  It will use the same core Communication Skills that many retailers use with their DMs and Store Management teams from our RMM and RSL programs.  That means you’ll have a consistent language of effective communication across your organization.  Also, key concepts and insights from existing,…

For a number of years but especially this past year, a training trend is growing; asking what happens after the classroom stuff is done. We have always talked about ‘training is the beginning of change not the end.’ But until recently, many of our clients were mostly interested in getting positive feedback on the session…