Retail Pulse

Last week we facilitated RMM for a regional retailer at their company-wide meeting with DMs.  As part of RMM, after the training DMs are able to continue strengthening their use of what they learned via our web-based 90-day reinforcement platform.  Here's what one DM wrote to...

Mike Gasca, District Manager for Sidecca Shoes has won a Kindle Fire for RMM+ usage contest.  RMM+ is a web-based, daily refresher participants logon to that reinforces our Retail Multiunit Management (RMM) classroom program for leading at a distance.  Mike had the highest participation of...

My daughter's birthday is today.  All she wanted was to take a chocolate chip cookie cake to school to celebrate.  We did other stuff too, but the cookie cake was a big deal to her (and her class I imagine.)  Unfortunately with the weekend sleepover with...

The short answer is never.  The only constant in retail is change. Customer expectations, business climate, products, innovations, competition all drive the need to learn and grow; to keep pace with what's new and next.  What's curious is that learning something new is also a...

More and more retail buyers are having to conduct business across multiple time zones and having to do it electronically via email.  As a result, many buyers have asked us if they should negotiate using email.  The answer is 'Yes...

MOHR Retail's Retail Store Support (RSS) program is in final development.  It will use the same core Communication Skills that many retailers use with their DMs and Store Management teams from our RMM and RSL programs.  That means you'll have a consistent language of effective communication...

For a number of years but especially this past year, a training trend is growing; asking what happens after the classroom stuff is done. We have always talked about 'training is the beginning of change not the end.' But until recently, many of our clients...