Posts by MOHR Retail
MOHR wins 2012 Communicator Award
We just received (another) beautiful statuette in the office for our work on the TJX Retail Store Leadership (RSL) custom video models. Kudos to our entire team including Ocean Beach Productions, Kathryn Wolfson, and many others at MOHR Retail for this terrific honor and very good work. And a special thank you to TJX Companies for…
Read MoreCommunicating for Success
Merchants and home office Support Managers are more likely to attend cross-funtional meetings and have far greater exposure to senior executives than any of the field management in retail like DMs and Regionals. Some of the interactions are quick, “five second hallway conversations” one participant said, to massive strategy meetings with many people and levels…
Read MoreStrategic partnership with Axonify renewed
Over the past two years we have had the distinct pleasure of working with an innovative, cutting-edge partner in the web-based training arena. I was first introduced to Axonify by a client, our LP contact at a large multi-national retailer. They met at and LP conference and she thought we should get to know each…
Read MoreDoes US-based training work outside the US?
Our mission is to teach all retailers interpersonal skills that drive results. It seems that the world has begun to take notice. Over the past few years interest in our programs and expertise for retail stores well beyond our current geography has increased significantly. Now our retail store leadership training is being used in the…
Read MoreWhen subtle becomes obvious
Yesterday in a session, two participants were asked to be a part of what we call a ‘modeled’ practice. That’s where the facilitator arranges for two folks to rehearse their real-life situations using our approach in front of a larger group to demonstrate how to make small group practices richer and more valuable. There is…
Read MoreRepetition of reinforcement is a good thing
Training, and in particular, classroom training, allows participants to hit the “pause” button on their daily flood of input, advice, direction and re-direction. But, when attendees leave a training session the waters begin to rise quickly. There are three major ways we address that challenge to learning and talent development. First, all of our training…
Read MoreBudget (rent a car) battle
I rented a car from Budget for a meeting I had today abt 45 minutes from my hotel. I got up this morning to find out the car battery had died. With just enough time kfor the drive I had to leave the car and hire a taxi for the long trip. When I got…
Read MoreBetter access to training
We have reformatted all of our Taking Action preparation tools and Virtual Coach self-debriefing forms as well as our RMM MyPlan and RNS negotiation planners into electronic forms that you can type directly into on your PC and save on your hard drive. No more hard copy to file or lose! One of the points…
Read MoreLast night of MSL shoot
We have shot scenarios of delegating in IT dealing with leading cross-functional teams. We did a model on improving below standard performance in the DC relating to scans per day percentage. Last night we shot a scenario dealing with how to influence other internal partners. There was great chemistry and a terrific realism all three…
Read MoreNext level
All of these clients have asked us to review their internally developed programs and give recommendations on how to take it to the next level. It’s an opportunity we value and understand how vulnerable a client might feel. We respect their intelligence and understanding of theistic ate culture and workings of their company that we…
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