Blog
MOHR Ideas at work.
Our work takes us all over the world. And we learn a lot as we train. Today, there’s no reason to wait until we’re back at home base to pass on a good idea or highlight a trend. Here’s where you’ll find them as soon as we spot them.
4 Factors That Separate Great Retail Leaders from the Rest
The headline—15 Traits of a “Terrible” Retail Leader—is bound to get your attention. SUCCESS magazine recently surveyed members of the Young Entrepreneurs Council to find out what qualities terrible leaders seem to have in common. From dismissing ideas other than your own to having a poor communication strategy, the list runs the gamut of issues we…
Are Your Managers Missing the Signals?
When we talk about motivation, we think of it as an outcome, not an input. If you’re a retail multiunit manager, one of the most effective ways to improve motivation is to help your team become more competent in how to do their job well. Based on our research, there are four factors that make…
Leading from a Distance: Electronic Communications Dos and Don’ts
Technology has made it easier to lead remotely—but only if you know how to use it effectively. Emails, text messages, voicemail, and even the good old-fashioned telephone are all tools DMs can leverage to manage from a distance and make better use of the time spent on store visits. Each form of electronic communications has…
Retail Leadership Skills: Not Just for Leaders Any More
While the merits of Holacracy have been hotly debated (particularly in relation to Zappos’ high-profile pivot to a “peer-to-peer workplace”), most of the interest in management skills for non-managers that we’ve seen lately doesn’t involve this kind of extreme shift to a flat organization. Instead, it centers around the trend towards more highly collaborative and…
5 Secrets to Leading from a Distance. Strategically.
Managing multiple locations and their regional/territory teams requires a unique set of leadership skills and strategies. We’re excited to be partnering up with Training Magazine Network for a complimentary interactive webinar exploring the five key practices of how to lead from a distance effectively. Drawing from our current national retail industry research study, we will explore…
National Retail Research: Leading From a Distance
Be part of our new research on the challenges and best practices of leading at a distance, and receive “first view” access to the report of findings, including implications for retail multiunit management skills and strategy development. More than 7,000 retail DMs have participated in our retail multiunit management training programs. This new research will delve…
Motivating Associates: 4 Store Leadership Best Practices
One of the primary aspects of the retail store manager’s role is helping associates maximize their own potential and performance. That’s why it’s so important for your leadership training to address the issues of associate engagement and motivation. Here are 4 leadership best practices from our research that will help unleash motivation to drive higher…
Delegating: It’s More Than Moving Things Off Your To-Do List
Task assignments are most often a way of getting something done that needs to happen routinely. Delegation, on the other hand, means giving a person responsibility outside their current job with some degree of decision-making authority. When we teach our module in MSL (Merchant & Support Leadership) on Delegating to Develop, participants are sometimes confused. “You…
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