Blog
MOHR Ideas at work.
Our work takes us all over the world. And we learn a lot as we train. Today, there’s no reason to wait until we’re back at home base to pass on a good idea or highlight a trend. Here’s where you’ll find them as soon as we spot them.
Retail Training and Development Trends: New Skills for a Changing World
This is part two of a three-part discussion with MOHR Retail’s new president, Mary Beth Garcia, about trends, challenges, and predictions for retailers in the coming year. Read part one here. With the lines between shopping channels blurring, how is that affecting the skills and behaviors today’s store leaders and associates need? Right now, we…
Sizing Up the Latest Retail Management and Workplace Trends
We sat down with MOHR Retail’s new president, Mary Beth Garcia, to explore some of the trends, challenges, and predictions for retailers in the coming year. Read part one of the three-part discussion below. There were a lot of high-profile retail stories in 2018, but if you had to narrow it down, what two or…
The Essential Retail Leadership Skills for Worn-Out Multiunit Managers
“Do more with less.” Is there any more tired phrase? In retail, though, it is, without a doubt, the everyday reality. Retail multiunit managers are struggling to deal with effective execution in the stores, retention issues, labor shortages, pressures on payroll, online competition, and on and on. These issues are always present to some degree,…
Microlearning Raises the Game for Retail Management Training
No matter how powerful a learning experience is, the bigger question on the minds of today’s retail executives is this: What do we have to show for it? When it comes to retention of key concepts, we know that people are up against the forgetting curve. Without effective reinforcement, what’s here today could easily be…
Don’t Ignore the Leadership Development Needs of Store Support Leaders
Retailers rarely question the value of spending time and money on developing leaders in their field organizations. Regionals, DMs, store managers, and even assistants in stores receive formal and informal development and resources to help them hone their leadership ability and skills. But when we conducted national research with a number of retailers, we found…
Readying Your People for the Next Big Retail Shake-Up
From Amazon’s growing brick-and-mortar presence to the news that Michael Kors is planning to buy Versace, if there is any industry that’s experiencing shake-ups, it’s retail. Mergers and acquisitions. Right-sizing and restructuring to make a company more competitive. Relocating headquarters. Adapting to increased pressure on distribution centers. And on and on and on. They’re all part…
Retail Training ROI: The Key Variable You May Be Overlooking
When you send a district manager or buyer through a retail training workshop, it’s an investment of time, money, and effort — and that’s not even taking into account the fact that they’ll be away from their daily responsibilities. It’s also a down payment on the results and impact you expect to see when they return.…
Here’s How Retail Managers Can Get More Strategic With Store Visits
We all know the power of being present. As a retail district manager or regional field leader, when you’re able to be present both mentally and physically, it magnifies the opportunity to influence and affect behavior. Of course, when you’re leading from a distance, the lion’s share of your communication doesn’t happen face to face. And that means…
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