Retail Multiunit Management

Technology has made it easier to lead remotely—but only if you know how to use it effectively. Emails, text messages, voicemail, and even the good old-fashioned telephone are all tools DMs can leverage to manage from a distance and make better use of the time spent on store visits. Each form of electronic communications has…

Managing multiple locations and their regional/territory teams requires a unique set of leadership skills and strategies. We’re excited to be partnering up with Training Magazine Network for a complimentary interactive webinar exploring the five key practices of how to lead from a distance effectively. Drawing from our current national retail industry research study, we will explore…

We had just finished debriefing the results of a store manager survey with the regional and district teams from a major retail client. The insights and ahas were everywhere. As the SVP, Store Ops had said when kicking off the meeting, “We want this time to be a healthy reflection on each of us as…

In the scheduled breaks during our retail training programs, you’ll likely find participants rushing to their phones. Sounds like most training sessions, right? The difference is, they’re not just catching up on messages and emails; they’re often busy putting the concepts and learnings from the class to work, right then and there. Enthusiasm is always…