Blog
MOHR Ideas at work.
Our work takes us all over the world. And we learn a lot as we train. Today, there’s no reason to wait until we’re back at home base to pass on a good idea or highlight a trend. Here’s where you’ll find them as soon as we spot them.
How Retailers Can Overcome Supply Chain Chaos
Resolve to Make this the Year of the Retail Merchant “Within the last three years, retailers had to adapt to the most volatile circumstances of the last 30 years, dealing with pandemics, war, inflation, and energy crisis.” – Retail Trends 2023 These past three years have turned the retail merchant’s world upside down with supply…
To Succeed in an Unpredictable Holiday Season, Refocus on the Human Factors
It’s hard to believe that October is here already. For retailers, back-to-school has quickly transitioned into the fall and winter holiday seasons. During this all-important time of the year, you want to maximize each and every customer interaction. Even before the pandemic pushed practices like BOPIS (buy online/pick up in store) into the spotlight, retailers were…
How Effective Retail Leaders Prevent Burnout and Keep Great Talent
“Executive leaders need to recognize that burnout’s real and that no one is going to approach you saying they’re burned out. They may feel it’s a sign of weakness and keep it to themselves. Leaders need to ask about it proactively. Dig in to what’s happening and how people feel.” – Joe Jeffries, CEO, Westlake Ace…
MOHR Retail Announces New Owner and CEO, Mary Beth Garcia
MOHR Retail has announced that Mary Beth Garcia, currently President, will take over as the new owner and CEO of the retail and service industry training firm, effective January 3, 2022. As part of the transition, the firm’s founder, Michael Patrick, will take on the new role of Executive Advisor, working with retail clients and on strategic priorities through 2022. Along with the change in ownership, the company will now be based out of Miami, Florida. Garcia has been associated with the company for more than twenty years, initially as a client.

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