Blog

MOHR Ideas at work.

Our work takes us all over the world. And we learn a lot as we train. Today, there’s no reason to wait until we’re back at home base to pass on a good idea or highlight a trend. Here’s where you’ll find them as soon as we spot them.

While the merits of Holacracy have been hotly debated (particularly in relation to Zappos’ high-profile pivot to a “peer-to-peer workplace”), most of the interest in management skills for non-managers that we’ve seen lately doesn’t involve this kind of extreme shift to a flat organization. Instead,...

Managing multiple locations and their regional/territory teams requires a unique set of leadership skills and strategies. We're excited to be partnering up with Training Magazine Network for a complimentary interactive webinar exploring the five key practices of how to lead from a distance effectively. Drawing from our...

Be part of our new research on the challenges and best practices of leading at a distance, and receive "first view" access to the report of findings, including implications for retail multiunit management skills and strategy development. More than 7,000 retail DMs have participated in our retail...

One of the primary aspects of the retail store manager's role is helping associates maximize their own potential and performance. That's why it's so important for your leadership training to address the issues of associate engagement and motivation. Here are 4 leadership best practices from our...

Task assignments are most often a way of getting something done that needs to happen routinely. Delegation, on the other hand, means giving a person responsibility outside their current job with some degree of decision-making authority. When we teach our module in MSL (Merchant & Support Leadership)...

In working with retailers to develop their store leaders’ interpersonal skills over the years, one question seemed to come up again and again: What about the other leaders in the organization, like those in the distribution centers and home offices? There’s no shortage of leadership development programs...

The HR research firm Bersin by Deloitte defines high potentials as employees who have been identified as "having the potential, ability, and aspiration for successive leadership positions within the company." But many retailers are also leveraging their high potentials in new and interesting ways. Identifying"'HiPo" candidates isn't...

Are you a manager or leader? Which should you strive to be? And what's the difference? Retailers often ask us whether their learning and development strategies should center around management or leadership skills. In many industries, those lines of responsibilities are clear and specific, so separating the...

We had just finished debriefing the results of a store manager survey with the regional and district teams from a major retail client. The insights and ahas were everywhere. As the SVP, Store Ops had said when kicking off the meeting, "We want this time...

Clients frequently ask about how to get more accountability in their organization. They also worry about leaders accepting mediocre performance because the thought of recruiting a replacement just adds work to an overburdened schedule. So they struggle with employees who coast or have inconsistent performance. On...