Blog
MOHR Ideas at work.
Our work takes us all over the world. And we learn a lot as we train. Today, there’s no reason to wait until we’re back at home base to pass on a good idea or highlight a trend. Here’s where you’ll find them as soon as we spot them.
MOHR Retail’s Virtual Holiday Cookie Exchange
In our view, it just wouldn’t be the holidays without cookies! Thank you to everyone who participated in our virtual cookie swap this year. We can’t wait to sink our teeth into these sweet treats, and we hope you’ll find some new inspiration to spruce up your holiday cookie tray this year. (Tip: Most of…
Retail Trends: Reflecting on 2022, Looking Ahead to 2023
Greetings! As we close out 2022, it’s a time of reflection. Looking back on my first year as owner and CEO of MOHR Retail, my immediate thought is, boy, did it fly by! For those of us in the business of retail, this year has been both challenging and rewarding. It began with supply chain issues…
Retail Traditions, Thanksgiving Gratitude
The retail world is always evolving and never dull, especially during the holiday season, and that’s also why it’s so important to take a moment out for gratitude and reflection. This is the time we cherish – gathering with loved ones, sharing some delicious food, enjoying old traditions, and creating new memories. At MOHR Retail,…
To Succeed in an Unpredictable Holiday Season, Refocus on the Human Factors
It’s hard to believe that October is here already. For retailers, back-to-school has quickly transitioned into the fall and winter holiday seasons. During this all-important time of the year, you want to maximize each and every customer interaction. Even before the pandemic pushed practices like BOPIS (buy online/pick up in store) into the spotlight, retailers were…
How Effective Retail Leaders Prevent Burnout and Keep Great Talent
“Executive leaders need to recognize that burnout’s real and that no one is going to approach you saying they’re burned out. They may feel it’s a sign of weakness and keep it to themselves. Leaders need to ask about it proactively. Dig in to what’s happening and how people feel.” – Joe Jeffries, CEO, Westlake Ace…
MOHR Retail Announces New Owner and CEO, Mary Beth Garcia
MOHR Retail has announced that Mary Beth Garcia, currently President, will take over as the new owner and CEO of the retail and service industry training firm, effective January 3, 2022. As part of the transition, the firm’s founder, Michael Patrick, will take on the new role of Executive Advisor, working with retail clients and on strategic priorities through 2022. Along with the change in ownership, the company will now be based out of Miami, Florida. Garcia has been associated with the company for more than twenty years, initially as a client.
Turn Powerful Retail Insights into Results: Introducing Our Newest DiSC® Profiles
DiSC® profiles provide powerful insights for retail managers and leaders. It’s why the Everything DiSC® survey has been a mainstay of our retail training programs. It serves as a foundational learning and self-awareness tool as leaders develop their interpersonal skills and strategies to improve retail business outcomes. Now, with the addition of two new DiSC…
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