Retail Trends
New Retail Research on Best Practices for Leading Multiple Stores
Many retailers assume that if a manager has been successful in leading a store team, then he or she can effectively lead a group of stores. It’s an assumption that has been proven wrong too many times to count. Moving from single-store leadership to leading a region or district group of stores is the single…
Read MoreThe Future of Store Associate Training
Every year retailers spend billions training store associates. On average, a store associate spends 53.8 hours every year training. So why do 71% of shoppers feel that retail associates aren’t knowledgeable or helpful? Something doesn’t add up. MOHR Retail has been working with our partners at Axonify to solve this problem, and we’re excited to…
Read MoreStores Can Compete (and Win) in a Mobile World
This week, Lindsay, our summer intern, weighs in on online shopping. Read more of Lindsay’s perspectives on retail here. Every year, a disproportionate number of small businesses struggle or fail, partly from competition with large retailers that have a huge online footprint, like Amazon or Walmart. Consumers say that online shopping has made retail more convenient.…
Read MoreThe Expanding Role of High Potentials in Retail Talent Strategies
The HR research firm Bersin by Deloitte defines high potentials as employees who have been identified as “having the potential, ability, and aspiration for successive leadership positions within the company.” But many retailers are also leveraging their high potentials in new and interesting ways. Identifying”‘HiPo” candidates isn’t new. Over the past few years, however, this group…
Read MoreAmazon and the Realities of Retail Leadership
Exposés of what goes on behind the scenes at large, well-known companies are guaranteed attention grabbers, so it’s no surprise that this week’s New York Times story about Amazon’s “bruising workplace” has been getting non-stop coverage. Since the article came out, there has been some controversy about whether the findings are truly representative since they…
Read MoreWe’re Moving!
We’ve been in Ridgewood, NJ for almost 25 years and at this location for about half for that time. When you make a decision to move, whether personally or professionally, it’s an opportunity to reflect and purge! Our files are filled with examples of challenging problems we have solved and situations we’ve improved through our…
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